Privacy Policy
This privacy policy sets out and informs you of how LRVISION uses and protects any information you may provide to us when you use this website, which is accessible via the following URL: www.resineo.com (hereinafter the ‘Website’).
Please note that this privacy policy may be amended or supplemented at any time by LRVISION, in particular to comply with any legislative, regulatory, case-law or technological developments. In such cases, the date of the update will be clearly stated at the top of this policy. These changes are binding on the User as soon as they are published online. The User should therefore regularly review this privacy and cookie policy to keep abreast of any changes.
PERSONAL DATA
Generally speaking, you can visit the LRVISION website without providing any personal information about yourself. In any event, you are under no obligation whatsoever to provide such information to LRVISION.
However, if you refuse, you may not be able to access certain information or services that you have requested. In this regard, LRVISION may, in certain cases, ask you to provide your surname, first name, email address, telephone number, company and job title (hereinafter your ‘Personal Information’). By providing this information, you expressly consent to it being processed by LRVISION for the purposes set out in point 2 below, as well as for the purposes stated at the end of each form.
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and the amended French Data Protection Act of 6 January 1978, LRVISION hereby informs you of the following:
- Identity of the data controller:
The data controller is LRVision, whose registered office is situated at 695 rue de l’Hers, 31750 Ecalquens – FRANCE
Tel. +33 980 40 53 20
Email: contact@resineo.com
- Purposes of processing
LRVISION may process your Personal Information:
(a) for the purpose of providing you with the information or services you have requested (Become a Résineo applicator, Request a quote for a project); and/or
(b) for the purpose of gathering information that enables us to improve our Website, our products and services (in particular through the use of cookies); and/or
(c) so that we can contact you regarding various matters relating to LRVISION, including, in particular, product updates and customer support.
- Recipients
LRVISION is the recipient of your Personal Information. This information may be passed on to LRVISION’s partners when you complete the ‘Request a Quote’ and ‘Contact Us’ forms. This information is submitted in order to respond to the user’s request and to provide a quote. Neither LRVISION nor any of its partners will authorise the sale of personal data relating to visitors and users of its website.
- Shelf life
Your Personal Data is retained by LRVISION only for as long as is necessary to fulfil the purpose for which it was collected. Data relating to business customers is retained for as long as they have a business relationship with LRVision, subject to their right to amend or delete such data. Tracking and technical cookies shall in no circumstances be retained for longer than 13 months.
- Data Protection Rights
You have the following rights in relation to your Personal Information, which you may exercise by writing to us at the postal address set out in point 1:
Right of access to and disclosure of data
You have the right to access your Personal Information.
However, due to the obligation on LRVISION to ensure the security and confidentiality of personal data processing, you are hereby informed that your request will be processed provided that you provide proof of your identity, in particular by submitting a scan of your valid identity document (if the request is made via our dedicated online form) or a signed photocopy of your valid identity document (if the request is made in writing).
LRVISION wishes to inform you that it reserves the right, where appropriate, to refuse requests that are manifestly unreasonable (due to their number, or because they are repetitive or systematic).
Right to rectify data
Under this right, the law entitles you to request the rectification, updating, blocking or erasure of your personal data which may, where applicable, be inaccurate, incorrect, incomplete or out of date.
You may also set out general and specific instructions regarding what is to happen to your personal data following your death. Where applicable, the heirs of a deceased person may request that their loved one’s death be taken into account and/or that the necessary updates be made.
Right to object
This right may only be exercised in one of the following two situations:
Where the exercise of that right is based on legitimate grounds; or
Where the exercise of this right is intended to prevent the data collected from being used for marketing purposes.
- Response times
LRVISION undertakes to respond to your request for access, rectification or objection, or any other request for further information, within a reasonable period of time, which shall not exceed one month from receipt of your request.
- Authorised customers and transfers to a third country outside the European Union
LRVISION wishes to inform you that it uses its service providers, authorised clients, to facilitate the collection and processing of the data you have provided to us. These technical partners may be located outside the European Union and are provided with the data collected via the various forms on the Website (with the exception of the form enabling you to exercise your data protection rights, which is provided and managed by LRVISION).
LRVISION has first ensured that its service providers have put in place adequate safeguards and comply with strict conditions regarding confidentiality, data use and data protection. In particular, close attention has been paid to ensuring that there is a legal basis for any transfer of data to a third country.
- Complaint to the relevant authority
If you believe that LRVISION is not fulfilling its obligations in relation to your Personal Data, you may lodge a complaint or make a request with the relevant authority.695
COOKIE POLICY
When you first visit the LRVISION website (www.resineo.com), a banner at the bottom of your screen informs you that information relating to your browsing activity may be stored in files known as ‘cookies’. Our cookie policy helps you to better understand the measures we have put in place regarding browsing our website. In particular, it informs you about all the cookies used on our website, their purpose (Part I) and explains how to manage them (Part II).
General information about the cookies used on the LRVISION website
LRVISION, as the publisher of this website, may place a cookie on the hard drive of your device (computer, tablet, mobile phone, etc.) in order to ensure a smooth and optimal browsing experience on our website.
‘Cookies’ are small text files that enable us to recognise your computer, tablet or mobile phone in order to personalise the services we offer you.
The information collected via cookies does not in any way enable us to identify you by name. It is used exclusively for our own purposes to improve the interactivity and performance of our website and to provide you with content tailored to your interests. None of this information is disclosed to third parties unless LRVISION has obtained your prior consent or where the disclosure of such information is required by law, by order of a court or by any administrative or judicial authority with jurisdiction over the matter.
Setting your cookie preferences
You can accept or refuse cookies at any time.
The first time you log in to the LRVISION website, a banner briefly setting out information about the use of cookies and similar technologies will appear at the bottom of your screen. You are deemed to have consented to the use of cookies by clicking on the ‘Accept’ icon to the right of the banner at the bottom of your screen.
Depending on the type of cookie in question, it may be necessary to obtain your consent to the placement and reading of cookies on your device.
- Cookies exempt from the consent requirement
In accordance with the recommendations of the French Data Protection Authority (CNIL), certain cookies are exempt from the requirement to obtain your prior consent, insofar as they are strictly necessary for the website to function or are intended solely to enable or facilitate electronic communication. These include, in particular, session ID cookies, authentication cookies, load-balancing session cookies and cookies used to personalise your interface. These cookies are fully subject to this policy insofar as they are issued and managed by LRVISION.
- Cookies that require your prior consent
This requirement applies to cookies set by third parties which are classified as ‘persistent’ in that they remain on your device until they are deleted or reach their expiry date.
As these cookies are set by third parties, their use and storage are subject to their own privacy policies, which you can access via the links below. This category of cookies includes audience measurement cookies (notably Google Analytics) and advertising cookies (Google AdWords, Facebook).
Audience measurement cookies compile statistics on visitor numbers and the use of various elements of the website (such as the content/pages you have visited). This data helps to improve the user experience on the LRVISION website. An audience measurement tool is used on this website:
To find out more about Google’s privacy policy, please visit the following link: https://policies.google.com/technologies/partner-sites
Google Analytics, whose privacy policy is available (in English only) via the following link: https://policies.google.com/privacy/update?hl=fr-CA
- There are various tools available for managing your cookie settings
Most web browsers are set by default to allow cookies to be stored. Your browser allows you to change these default settings so that all cookies are automatically rejected, or so that only certain cookies are accepted or rejected, depending on who set them.
Your browser also allows you to delete existing cookies from your device or to be notified when new cookies are likely to be stored on your device. These settings do not affect your browsing experience, but they mean you will lose all the benefits provided by the cookie.
Please see below for details of the various tools available to help you manage the cookies stored on your device.
- Your web browser settings
Each web browser has its own settings for managing cookies. To find out how to change your cookie preferences, you will find links below to the help pages you need to access the relevant menu in your browser:
Chrome: https://support.google.com/chrome/answer/95647?hl=fr
Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Opera: http://help.opera.com/Windows/10.20/fr/cookies.html
Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR
Essential
Essential cookies are crucial for the website’s basic functions, and the website will not work as intended without them. These cookies do not store any personally identifiable data.
| Cookie | duration | the description |
|---|---|---|
| ttcsid_D3JOIM3C77U0C1TO1E1G | 3 months | A description is currently not available. |
| ttcsid | 3 months | A description is currently not available. |
| initialTrafficSource | 1 year, 1 month and 4 days | No description available. |
| __cf_bm | 1 hour | Cloudflare has set this cookie to support the management of Cloudflare bots. |
| Elementor | Never expires | The website’s WordPress theme uses this cookie. It enables the website owner to add or edit the website’s content in real time. |
| wpEmojiSettingsSupports | session | WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps to determine whether the user’s browser can display emojis correctly. |
| cmplz_id | session | Complianz sets this cookie to store cookie consent preferences. |
| ws_form_5_date_start | session | A description is currently not available. |
| ws_form_18_date_start | session | A description is currently not available. |
| ws_form_19_date_start | session | A description is currently not available. |
| VISITOR_PRIVACY_METADATA | 6 months | YouTube sets this cookie to store the user’s cookie consent status for the current domain. |
Functional
Functional cookies enable certain features, such as sharing website content on social media platforms, collecting comments and other third-party features.
| Cookie | duration | the description |
|---|---|---|
| wp-wpml_current_language | session | The WordPress multilingual plug-in sets this cookie to store the current language settings. |
| VISITOR_INFO1_LIVE | 6 months | YouTube uses this cookie to measure bandwidth and determine whether the user is shown the new or the old player interface. |
| yt-remote-connected-devices | Never expires | YouTube uses this cookie to store the user’s video preferences when YouTube videos are embedded. |
| ytidb::LAST_RESULT_ENTRY_KEY | Never expires | The ytidb::LAST_RESULT_ENTRY_KEY cookie is used by YouTube to store the last search result entry clicked by the user. This information is used to improve the user experience by providing more relevant search results in future. |
| yt-remote-device-id | Never expires | YouTube uses this cookie to store the user’s video preferences when YouTube videos are embedded. |
| yt-remote-session-name | session | The ‘yt-remote-session-name’ cookie is used by YouTube to store the user’s video player preferences when using an embedded YouTube video. |
| yt-remote-fast-check-period | session | The ‘yt-remote-fast-check-period’ cookie is used by YouTube to store the user’s video player preferences for embedded YouTube videos. |
| yt-remote-session-app | session | The ‘yt-remote-session-app’ cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player. |
| yt-remote-cast-available | session | The yt-remote-cast-available cookie is used to store the user’s preferences regarding whether casting is available on their YouTube video player. |
| yt-remote-cast-installed | session | The yt-remote-cast-installed cookie is used to store the user’s video player preferences when using embedded YouTube videos. |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help to provide information on visitor numbers, bounce rates, traffic sources, etc.
| Cookie | duration | the description |
|---|---|---|
| __Secure-ROLLOUT_TOKEN | 6 months | YouTube sets this cookie to manage the rollout of features and experimentation. It helps Google control which new features or interface changes are shown to users as part of testing and phased rollouts, ensuring a consistent experience for a given user during an experiment. |
| __Secure-YEC | past | A description is currently not available. |
| __Secure-YNID | 6 months | A Google cookie used to protect user security and prevent fraud, particularly during the login process. |
| YSC | session | YouTube sets this cookie to track views of videos embedded on YouTube pages. |
| cppro-ft | 1 year | This cookie is provided by Convert Pro and is used to track how a user has interacted with your website or a call-to-action. |
| cppro-ft-style | session | This cookie is provided by Convert Pro and is used to track how a user has interacted with your website or a call-to-action. |
| cppro-ft-style-temp | 1 day | This cookie is provided by Convert Pro and is used to track how a user has interacted with your website or a call-to-action. |
Advertisement
Advertising cookies are used to provide visitors with personalised adverts based on the pages they have previously visited and to analyse the effectiveness of the advertising campaign.
| Cookie | duration | the description |
|---|---|---|
| _ttp | 3 months | TikTok sets this cookie to track and improve the performance of advertising campaigns, as well as to personalise the user experience. |
| _tt_enable_cookie | 3 months | TikTok sets this cookie to collect data on behaviour and activities on the website and to measure the effectiveness of the advertising. |
| yt.innertube::nextId | Never expires | YouTube uses this cookie to record a unique identifier in order to store data about the YouTube videos the user has watched. |
| yt.innertube::requests | Never expires | YouTube uses this cookie to record a unique identifier in order to store data about the YouTube videos the user has watched. |